Privacy Policy

Seven Seas Insurance Company (“Company” or “we” or “us”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (the “Privacy Policy”).  This Privacy Policy is applicable to the personal information of “consumers” and “customers” as defined by applicable law.

This Privacy Policy describes the types of personal information (the “Information”) we may collect from you or that you may provide to us in person, over the telephone or when you visit any websites of the Company, including www.sevenseasins.com (collectively, our “Websites”), or provide any Information to enable us to provide you the services you request (the “Services”) and our practices for collecting, using, maintaining, protecting and disclosing that Information.

This Privacy Policy applies to Information we collect and process relating to:

Shippers (including individual shippers and representatives of corporate shippers),
Consignees/receivers,
Claimants,
Loss payees, and
other individuals who interact with us in connection with shipments, claims, or related services.

When you provide us Information pursuant to your request to avail yourself of our Services.

It does not apply to Information collected by us:
from any third party, including through any application or content (including advertising) that may link to or be accessible from or on our Websites.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT.  IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, DO NOT USE OUR WEBSITES OR SUBMIT ANY INFORMATION TO US.

By accessing or using our Websites or by submitting Information to us, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of our Websites or our Services after we post or notify of changes is deemed to be your acceptance of those changes, so please check the Privacy Policy periodically for updates and notifications.

Information We Collect About You and How We Collect It

We may collect the following categories of Information:

Identity and Contact Information Such as name, email address, phone number, mailing address, job title, employer, and other contact details.
Shipment and Transaction Information Such as shipment identifiers and reference numbers, origin/destination details, carrier and logistics information, cargo descriptions, shipment documentation (including bills of lading, airway bills, commercial invoices), delivery confirmation, and inspection or condition reports.
Claims Information Such as information submitted in connection with a claim, including descriptions of loss, supporting documentation, photos or videos, communications relating to a claim, and claim status and resolution details.
Payment and Settlement Information Such as billing information, invoices, payment status, and settlement-related information (including bank account details where necessary to process payments).
Communications Such as emails, customer service communications, call recordings (where permitted by law), and other communications relating to shipments, claims, and customer support.
Online and Technical Information Such as IP address, device identifiers, browser type, operating system, log data, cookie identifiers, and information about your interaction with our websites or portals.
Compliance and Fraud Prevention Information Such as identity verification information, screening results, audit logs, and information necessary to comply with legal obligations and prevent fraud.

We obtain Information from you by filling in forms on our Websites, providing Information to us over the telephone or by Information you otherwise submit to us in writing. This includes Information provided at the time of registering to use our Websites, subscribing to our services or purchasing products or services from us.

We also collect Information about your transactions and relationships with us, our affiliated companies, and others (such as products or services purchased, survey responses, account balances, your policy coverage, premiums, and payment history), along with financial and payment Information (such as payment card number, expiration date, account number, and billing address).

How We Use Your Information

We use Information collected from you for the following purposes:

to provide, operate, and improve the Services,
to process shipments and related documentation,
to administer and resolve claims,
to communicate with shippers, claimants, loss payees, and other stakeholders,
to process billing, payments, and settlement transactions,
to comply with applicable legal, regulatory, and contractual requirements,
to protect the security and integrity of our Services and operations, and
to detect, investigate, and prevent fraud, misuse, or other harmful activity.

Cookies and Similar Technologies

We may use cookies and similar technologies to operate our Websites and portals, support authentication, enhance security, and analyze usage. You may manage cookie preferences through your browser settings and, where applicable, through our cookie consent tools.

Disclosure of Your Information

We may disclose aggregated Information about our users (including you), and Information that does not identify any individual (including you specifically), without restriction in providing any services to you.

We do not share, or sell, your Information with or to third parties for the third parties’ own direct marketing purposes. However, we may disclose Information that we collect or you provide with:

We may share Information with:

logistics and transportation providers (including carriers, warehouses, terminals, and freight forwarders),
third-party service providers supporting our business operations (including IT hosting, document management, customer support tools, analytics providers, and payment processors),
claims-related service providers (including surveyors, inspectors, and adjusters),
professional advisors (including legal counsel, auditors, and insurers),
government authorities or regulators when required by law; or
other parties as directed by you or as necessary to provide the Services,

We may also disclose your Information:

With your consent or direction;

To comply with federal, state or local laws, rules and other applicable legal requirements;
To comply with a properly authorized civil, criminal or regulatory investigation, or subpoena or summons by federal, state or local authorities;
To respond to judicial process or government regulatory authorities having jurisdiction over us licensee for examination, compliance, or other purposes as authorized by law;
To enforce or apply our terms of use and other agreements, including for billing and collection purposes;
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers or others. This includes exchanging Information with other companies and organizations for the purposes of fraud protection and credit risk reduction; or
As otherwise permitted by applicable law.

Accessing and Correcting Your Information

You may send us an e-mail at insuring@sevenseasins.com to request access to, correct or delete any personal Information that you have provided to us. We will make reasonable efforts to honor your request where feasible. We may not accommodate a request to change Information if we believe the change would violate any law or legal requirement or cause the Information to be incorrect.

Data Security

Your privacy and the security of your Information is important to us. We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. Unfortunately, the transmission of Information via the internet is not completely secure. Although we utilize standard industry practices to protect your Information, we cannot guarantee the security of your Information transmitted to our Websites. Any transmission of Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.

Data Retention

We retain your Information for as long as reasonably necessary to:

provide the Services,
complete shipments and resolve claims,
meet legal, regulatory, tax, and accounting requirements, and
establish, exercise, or defend legal claims.

Retention periods may vary depending on the type of information and the nature of the shipment or claim.

International Transfers

We collect and process your Information in the United States.  If you access the Services from outside the country where our systems are located, your Information may be transferred to and processed in other jurisdictions, which may have different data protection laws than your jurisdiction.

Changes to Our Privacy Policy

If we make material changes to how we treat our users’ Information, we will notify you through a form of notice that we deem appropriate. The date the Privacy Policy was last revised is identified at the bottom of this page. You can also periodically visit our Website to check for any changes.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Seven Seas Insurance Company
501 Avenue P
Riviera Beach, FL 33404

Effective Date

This Privacy Policy is effective as of March 1, 2026.

Privacy Statement Version 1.0