Claim Procedure

In the event of a loss, please
provide the following information:

1. Your claim letter 

2. Bill of Lading

3. Delivery receipt(s)

4. Invoices highlighting damaged/short items

5. Photos of damage for claims exceeding $750.00

6. Other relevant information pertaining to the claim if applicable

Depending on the type and extent of loss, other documents may be required.

Send your signed claim letter explaining your loss along with supporting documentation to claims@sevenseasins.com or contact us by phone for guidance: (561) 840-2955.

Note: Damaged goods must be retained for presentation at time of settlement.

To ensure no delays in the processing of your claim, please provide relevant information to support your loss. Prompt notification for concealed damages is also essential. Remember that concealed damage must be reported within three (3) business days of delivery.

You may also submit your claim online.